Privacy Policy

ROBA Platform

Last Updated: October 3, 2025

Effective Date: October 3, 2025

Table of Contents

  1. Introduction and Controller Identity

  2. Information We Collect

  3. How We Use Your Information

  4. How We Share Your Information

  5. Data Retention

  6. Data Security and Breach Notification

  7. Your Rights and Choices

  8. Regional Privacy Rights

  9. International Data Transfers

  10. Children's Privacy

  11. Third-Party Links and Services

  12. Blockchain and Tokenization

  13. Updates to This Privacy Policy

  14. Contact Us

  15. Specific Data Practices

  16. Cookies and Similar Technologies (Detailed)

1. Introduction and Controller Identity

Welcome to ROBA. This Privacy Policy explains how RobaLabs ("RobaLabs," "we," "us," or "our"), collects, uses, discloses, and protects your personal information when you use our robotics development platform and related services ("Service").

We are committed to protecting your privacy and being transparent about our data practices. Please read this policy carefully.

Data Protection Officer: dpo@roba.com

2. Information We Collect

2.1 Information You Provide

Account Information

  • Name and username

  • Email address

  • Password (encrypted)

  • Profile information (bio, profile picture, affiliations)

  • Payment information (processed by third-party payment processors)

User Content

  • Robotics models, algorithms, and code

  • Simulation worlds and 3D assets

  • Datasets and evaluation packs

  • Documentation, technical reports, and descriptions

  • Videos and demonstration materials

  • Comments, forum posts, and community contributions

Challenge Submissions

  • Source code and implementation details

  • Benchmark results and evaluation metrics

  • Technical documentation and approach explanations

  • Demonstration videos

Communications

  • Messages sent through our platform

  • Support requests and feedback

  • Survey responses

2.2 Information Collected Automatically

Usage Data

  • Pages visited and features used

  • Time spent on platform

  • Simulation sessions and compute usage

  • Marketplace browsing and transaction history

  • Challenge participation and performance

  • Template and asset downloads

Device and Technical Information

  • IP address

  • Browser type and version

  • Operating system

  • Device identifiers

  • Referring/exit pages

  • Date and time stamps

Cookies and Tracking Technologies

We use the following types of cookies:

  • Essential cookies: Required for authentication and core functionality

  • Preference cookies: Remember your settings and choices

  • Analytics cookies: Help us understand usage patterns (non-essential)

  • Performance cookies: Optimize platform performance (non-essential)

Google Analytics

We use simple Google Analytics to understand usage. In the EEA/UK, analytics only runs after you consent in Cookie Settings.

In the EEA/UK, we only set non-essential cookies (analytics, marketing) after your consent. You can manage your choices anytime via Cookie Settings.

Consent Records: We log your cookie consent choices and preferences, including the date, time, and categories you accepted or declined. You may review and update your choices at any time through our Cookie Settings panel.

2.3 Information from Third Parties

  • Authentication Providers: When you sign in with third-party services (Google, GitHub, etc.)

  • Payment Processors: Transaction confirmation and payment status

  • Educational Institutions: Verification of student/educator status (with consent)

  • Enterprise Partners: For enterprise accounts and integrations

3. How We Use Your Information

We use collected information for the following purposes, as detailed in Section 8 (Legal Bases):

3.1 Service Provision

  • Create and manage your account

  • Provide access to simulation, templates, and Creator Hub

  • Process marketplace transactions and royalty payments

  • Administer challenges and distribute rewards

  • Calculate reputation scores and leaderboard rankings

  • Facilitate talent pool and matchmaking services

3.2 Communication

  • Send service-related notifications

  • Respond to support requests

  • Notify you about challenges, updates, and opportunities

  • Send marketing communications (with consent)

  • Deliver educational content and course materials

3.3 Improvement and Development

  • Analyze usage patterns to improve the Service

  • Develop new features and capabilities

  • Conduct research and analytics

  • Test and optimize platform performance

  • Debug technical issues

3.4 Security and Fraud Prevention

  • Detect and prevent fraudulent submissions

  • Protect against spam and abuse

  • Enforce our Terms of Service

  • Verify identity for substantial rewards (KYC)

  • Maintain platform integrity

3.5 Legal and Compliance

  • Comply with legal obligations

  • Respond to lawful requests from authorities

  • Enforce our rights and protect our interests

  • Resolve disputes

4. How We Share Your Information

4.1 Public Information

Certain information is publicly visible by default:

  • Your username and profile information (unless set to private)

  • User Content you choose to make public

  • Challenge submissions and rankings on leaderboards

  • Marketplace listings

  • Community forum posts and comments

  • Reputation scores and badges

You control the visibility of much of this information through your privacy settings.

4.2 With Other Users

  • When you participate in challenges or share content

  • When enterprises search the talent pool (controlled access)

  • When you collaborate on projects

4.3 With Service Providers

We use third-party vendors to host the Service, process payments, send emails, and provide analytics. They may only use your information to perform services on our behalf. We do not publish a sub-processor list at this time.

4.4 With Enterprise Partners

  • For enterprise pilots and collaboration opportunities

  • When you apply for jobs through our talent pool

  • For co-branded challenges and sponsored competitions

4.5 For Legal Reasons

We may disclose information when required by law or when we believe disclosure is necessary to:

  • Comply with legal process or government requests

  • Enforce our Terms of Service

  • Protect the rights, property, or safety of RobaLabs, users, or the public

  • Prevent fraud or security threats

4.6 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.7 With Your Consent

We may share information for purposes not described in this policy with your explicit consent.

4.8 Selling and Sharing of Personal Information

We do not sell your personal information for monetary consideration. We do not "share" personal information for cross-context behavioral advertising as defined by the CCPA/CPRA.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this policy. See Section 8 (Annex) for retention periods by data category.

Account Information: Retained while your account is active and for 90 days after closure for operational purposes, then 7 years for legal compliance

User Content: Retained according to your settings; deleted content may persist in backups for up to 90 days

Transaction Records: Retained for accounting and legal compliance (typically 7 years)

Analytics Data: Aggregated and anonymized analytics may be retained indefinitely

You may request deletion of your information subject to legal and operational requirements.

6. Data Security and Breach Notification

6.1 Security Measures

We implement technical and organizational measures to protect your information:

  • Encryption in transit (TLS/SSL)

  • Encryption at rest for sensitive data

  • Access controls and authentication

  • Regular security audits and penetration testing

  • Employee training on data protection

  • Incident response procedures

  • Identity verification for high-value transactions (KYC)

KYC Data: For large payouts, substantial rewards, or enterprise verification, we may collect government-issued ID images or numbers via a trusted verification provider. We store only what is necessary, encrypt KYC data at rest, apply strict access controls, and delete non-required artifacts after verification is complete per our retention schedule (typically 7 years for compliance, then purged).

6.2 Breach Notification

In the event of a data breach that affects your personal information, we will provide timely notification as required by applicable law, including information about the nature of the breach and steps you can take to protect yourself.

6.3 Security Reports and Responsible Disclosure

To report security vulnerabilities, please contact: security@roba.com

Safe Harbor: We authorize good-faith security research within the following scope:

  • Testing your own accounts or with explicit permission from account owners

  • Not accessing, modifying, or exfiltrating other users' data

  • Not performing denial-of-service attacks or degrading service performance

  • Reporting findings privately to security@roba.com before public disclosure

We will not pursue legal action against researchers who comply with this policy and act in good faith.

However, no system is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Your Rights and Choices

7.1 Access and Correction

You may access and update your account information through your profile settings.

7.2 Data Portability

You may request a copy of your data in a structured, machine-readable format (JSON or CSV).

7.3 Deletion

You may request deletion of your account and associated data. Some information may be retained for legal compliance as described in Section 5.

7.4 Marketing Communications

You may opt out of marketing emails by clicking "unsubscribe" in any marketing email or adjusting your communication preferences in your account settings.

7.5 Cookies

You may control cookies through your browser settings or our Cookie Settings panel. Note that disabling essential cookies may affect platform functionality.

In the EEA/UK, we only set non-essential cookies (analytics, marketing) after your consent. You can manage your choices anytime via Cookie Settings.

7.6 Privacy Settings

You may adjust visibility and sharing settings for your profile, content, and marketplace listings in your account preferences.

7.7 Do Not Track

We currently do not respond to Do Not Track browser signals.

7.8 Objection to Processing

You may object to certain processing activities, particularly those based on legitimate interests. Contact privacy@roba.com to exercise this right.

8. Regional Privacy Rights

8.1 European Users (GDPR)

If you are in the European Economic Area or United Kingdom, you have the following rights:

  • Right to access your personal data

  • Right to rectification of inaccurate data

  • Right to erasure ("right to be forgotten")

  • Right to restrict processing

  • Right to data portability

  • Right to object to processing

  • Right to withdraw consent at any time (where processing is based on consent)

  • Right not to be subject to automated decision-making (see Section 8.5 below)

  • Right to lodge a complaint with your local supervisory authority

Response Times: We respond to GDPR/UK GDPR requests within 1 month (extendable by 2 months where necessary for complex requests). We will inform you of any extension and the reasons for the delay.

Legal Bases for Processing

We process your data based on:

  • Contract (Art. 6(1)(b) GDPR): Performance of our contract with you

  • Legitimate interests (Art. 6(1)(f) GDPR): Service improvement, fraud prevention, security (see summary of legitimate interests assessments below)

  • Consent (Art. 6(1)(a) GDPR): Marketing communications, non-essential cookies

  • Legal obligations (Art. 6(1)(c) GDPR): Compliance with law, tax reporting

Legitimate Interests Summary:

  • Analytics and service improvement: We have a legitimate interest in understanding how users interact with our platform to improve functionality and user experience. This is balanced against minimal privacy impact through aggregation and pseudonymization.

  • Fraud prevention and security: We have a legitimate interest in protecting our platform, users, and business from fraud, abuse, and security threats. This is essential for platform integrity.

  • Reputation scoring: We have a legitimate interest in maintaining quality standards and recognizing contributor achievements. This is balanced by transparent criteria and the ability to contest decisions.

8.2 California Users (CCPA/CPRA)

California residents have the following rights:

  • Right to know what personal information is collected, used, shared, or sold

  • Right to delete personal information (subject to exceptions)

  • Right to correct inaccurate personal information

  • Right to opt out of the sale or sharing of personal information (we do not sell or share)

  • Right to limit use of sensitive personal information (where applicable)

  • Right to non-discrimination for exercising privacy rights

How to Exercise Your Rights:

  • Email: privacy@roba.com

Verification Process: We will verify your identity using your email address and account information. For deletion requests, we may require additional verification to prevent fraud.

Appeals Process: If we deny your request, you may appeal by replying to our response email or contacting privacy-appeals@roba.com within 30 days. We will respond to appeals within 45 days.

Response Times: We respond to CCPA/CPRA requests within 45 days (extendable once by an additional 45 days where reasonably necessary for complex requests). We will inform you of any extension and the reasons for the delay.

Authorized Agents: You may designate an authorized agent to make requests on your behalf by providing written authorization or power of attorney.

See Annex: CPRA Personal Information Categories (Section 8.6 below) for detailed disclosures.

Notice at Collection: California residents receive this Privacy Policy at or before the point of collection. A link to this notice appears anywhere we collect personal information.

8.3 Other U.S. State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, and other states with comprehensive privacy laws have similar rights. Contact privacy@roba.com to exercise your rights.

8.4 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate.

8.5 Automated Decision-Making and Profiling

We do not make decisions with legal or similarly significant effects on you solely by automated means. We compute Reputation Scores from objective signals including:

  • Challenge performance and rankings

  • Community contributions and asset quality

  • Asset adoption and usage metrics

  • User feedback and peer reviews

Impact: Reputation Scores may influence:

  • Eligibility for higher-tier challenges

  • Marketplace asset discoverability

  • Enterprise pilot opportunities

  • Governance participation rights

These are community and platform-level impacts, not legal or similarly significant effects under GDPR.

Your Rights: Where profiling influences eligibility or discoverability, you may contest a decision or request human review by contacting reputation-review@roba.com. We will respond within 30 days with an explanation and, where appropriate, a manual review of your score.

Transparency: The specific algorithms and weightings used in Reputation Scores are documented in our Help Center.

8.6 Annex: Data Processing Summary Tables

Table 1: GDPR Data Processing Summary

Category

Purposes

Legal Basis

Retention

Account data (name, email, password)

Account creation, authentication, support

Contract (Art. 6(1)(b))

Life of account + 90 days, then 7 years for legal compliance

User Content (models, code, datasets)

Service provision, marketplace, challenges

Contract (Art. 6(1)(b))

Per user settings; up to 90 days in backups after deletion

Usage data (pages visited, features used)

Service improvement, analytics, security

Legitimate interests (Art. 6(1)(f))

24 months, then aggregated/anonymized

Telemetry (simulation sessions, performance)

Benchmarking, service improvement, research

Legitimate interests (Art. 6(1)(f)); Consent where required

12 months or until aggregated/anonymized

Transaction records

Payment processing, accounting, compliance

Contract (Art. 6(1)(b)); Legal obligation (Art. 6(1)(c))

7 years

Marketing preferences

Updates, announcements, promotional communications

Consent (Art. 6(1)(a))

Until consent withdrawn

Challenge submissions

Evaluation, rewards, marketplace listings

Contract (Art. 6(1)(b))

Life of marketplace listing

Reputation data

Quality standards, contributor recognition

Legitimate interests (Art. 6(1)(f))

Life of account + 90 days

KYC data (ID verification)

Identity verification for payouts, compliance

Legal obligation (Art. 6(1)(c)); Contract (Art. 6(1)(b))

7 years after verification, then deleted

Table 2: CPRA Personal Information Categories

Category

Examples

Collected?

Sources

Business Purposes

Disclosed to

Retention

Identifiers

Name, email, username, IP address

Yes

Directly from you; automatically

Account management, communication, security

Service providers, payment processors

Per Table 1

Internet/network activity

Browsing history, pages visited, simulation sessions

Yes

Automatically

Service improvement, analytics, fraud prevention

Service providers (analytics)

24 months

Geolocation (general)

IP-based location (city/country)

Yes

Automatically

Content delivery, compliance, fraud prevention

Service providers

24 months

Professional/employment info

Optional profile fields (employer, role)

Yes

Directly from you

Talent pool, matchmaking

Enterprise partners (with permission)

Life of account

User Content

Code, models, datasets, documentation

Yes

Directly from you

Service provision, marketplace, challenges

Other users (per visibility settings)

Per user settings

Inferences

Reputation scores, skill assessments

Yes

Derived from activity

Quality standards, challenge eligibility

Other users (public scores)

Life of account + 90 days

Sensitive PI (account credentials)

Password (encrypted)

Yes

Directly from you

Authentication

Not disclosed (encrypted at rest)

Life of account

Sensitive PI (government IDs for KYC)

ID images, ID numbers (where required)

Yes (for high-value payouts)

From you via verification provider

Identity verification, compliance

Verification provider only

7 years, then deleted

Commercial information

Purchase history, marketplace transactions

Yes

From transactions

Payment processing, seller payouts

Payment processors

7 years

Sale or Sharing: We do not sell personal information for monetary consideration. We do not share personal information for cross-context behavioral advertising.

How to Opt-Out: Although we do not sell or share, you can control data use through your Privacy Settings or by contacting privacy@roba.com.

9. International Data Transfers

RobaLabs operates globally. Your information may be transferred to and processed in countries other than your country of residence, including the United States, where data protection laws may differ.

We implement appropriate safeguards for international transfers, including:

  • Standard Contractual Clauses approved by the European Commission (for EEA transfers)

  • UK Addendum to Standard Contractual Clauses (for UK transfers)

  • Adequacy decisions where available

10. Children's Privacy

Our Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it promptly.

GDPR Compliance: For users in the EEA/UK, the age of digital consent varies by country (13-16). If you are under your country's age of digital consent, you may only use the Service with verifiable parental consent. We implement age-appropriate safeguards as required by local law.

Parental Rights: Parents or guardians may contact privacy@roba.com to review, modify, or delete their child's information.

11. Third-Party Links and Services

Our Service may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Blockchain and Tokenization

From launch, rewards and certain platform utilities are delivered via RoboToken (ticker: $ROBA). We do not offer “credits,” and there is no phased credits→token model.

12.1 Token Use and Airdrops

  • Rewards: Challenge completions and other qualifying activities may receive Roba Token airdrops.

  • Utility: Roba Token may be used for licensing and royalty payments, challenge rewards, federated learning incentives, and other utilities we introduce over time.

  • Transparency: We will provide in‑product disclosures where additional token features are added.

12.2 On‑chain Transparency and Wallets

  • Public ledgers: Certain transactions may be recorded on a public blockchain. Blockchain transactions are public and generally permanent.

  • Wallets: Wallet addresses may be linked to your account. We do not take custody of your wallets or private keys unless expressly stated for a specific product governed by separate terms. You are responsible for safeguarding your wallet credentials.

  • Finality: Gas fees are non‑refundable. On‑chain transactions are generally irreversible; we cannot unwind them. In the event of forks, protocol changes, or airdrops, we may support, map, or ignore such events at our discretion.

12.3 Compliance and Eligibility

  • AML/KYC: We may require identity verification (KYC) for substantial rewards or as required by law. Where applicable, we may collect and transmit originator/beneficiary information for token transfers to comply with AML/CFT “Travel Rule” requirements and may decline or block transactions lacking required information.

  • Jurisdictions: Airdrops and token features may be limited in some jurisdictions.

  • Taxes: Token rewards or airdrops may be taxable. You are responsible for reporting and paying any taxes. Where required, we may issue tax forms and/or withhold amounts.

  • Regulatory notes:

    • US: We may exclude, geoblock, or require additional steps for U.S. persons to comply with applicable securities and commodities laws.

    • EEA (MiCA): Any token‑related services to EEA users will comply with MiCA/CASP obligations or be limited until authorized. Risk factors and complaints handling will be provided in a MiCA white paper where applicable.

    • UK (FCA promotions): Token communications to UK users will comply with FCA financial promotions rules, including required risk warnings, cooling‑off, and approval where applicable.

12.4 Verifiable Licensing (Optional)

If you opt in to verifiable licensing:

  • License terms and attestations may be cryptographically signed.

  • Provenance metadata may be publicly trackable on‑chain or in distributed systems.

  • Royalty distributions may be automated through smart contracts.

  • You control which assets use verifiable licensing.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors.

For material changes, we will notify you by:

  • Posting the updated policy with a new "Last Updated" date

  • Sending email notification at least 30 days in advance

  • Displaying a prominent notice on the Service

Your continued use of the Service after the effective date constitutes acceptance of the updated policy. If you do not agree, you may close your account before the changes take effect.

14. Contact Us

For questions, concerns, requests, or to exercise your privacy rights:

Email: privacy@roba.com

Data Protection Officer: dpo@roba.com

Upon request, we can provide this Privacy Policy in accessible formats (large print, screen-reader-optimized, etc.)—contact privacy@roba.com.

15. Specific Data Practices

15.1 Telemetry and Robot Data

When you use our simulation or connect real robots:

  • We collect telemetry data including robot states, sensor readings, performance metrics, and operational parameters

  • Configuration controls: You can adjust telemetry collection levels (off / basic / detailed) in your Settings

  • This data is used for benchmarking, evaluation, service improvement, and research

  • Enterprise-only visibility: Certain sensitive provenance metadata is only shared with enterprise customers for compliance purposes

  • Telemetry data is aggregated and anonymized for research after 12 months, at which point it becomes irreversibly anonymized and no longer constitutes personal data

15.2 Model Cards and Provenance

To support transparency and governance:

  • We track provenance metadata for models and assets (training data sources, performance metrics, intended use, version history)

  • Model cards include standardized documentation for enterprise compliance

  • Visibility: Public for marketplace listings; enterprise-only for proprietary or sensitive assets

  • This metadata may be shared with enterprise customers for procurement, quality management, and regulatory compliance

15.3 Reputation and Scoring

Your Reputation Score is calculated from:

  • Challenge performance (rankings, completion rates)

  • Community contributions (frequency, quality)

  • Asset quality and marketplace adoption

  • User feedback and peer reviews

Transparency: The criteria and relative weightings are documented in our Help Center.

Impact: Reputation data may be visible to other users, enterprise partners, and may influence challenge eligibility and marketplace discoverability.

Your Rights: You may contest your score or request human review (see Section 8.5).

15.4 Talent Pool and Matchmaking

If you opt into the Talent Pool:

  • Your profile, skills, achievements, and portfolio may be searchable by verified employers and enterprise partners

  • You control what information is visible through granular privacy settings

  • We may facilitate introductions with hiring partners based on matching criteria

  • We do not share your contact information without your explicit consent

  • You can opt out at any time via your Privacy Settings

16. Cookies and Similar Technologies (Detailed)

16.1 Types of Cookies

Cookie Type

Purpose

Duration

Consent Required (EEA/UK)?

Essential

Authentication, security, core functionality

Session / 1 year

No

Preference

Remember settings (language, theme)

1 year

No

Analytics

Usage patterns, performance monitoring

2 years

Yes

Marketing

Promotional communications, campaign attribution

1 year

Yes

16.2 Managing Cookies

  • Cookie Settings Panel: Accessible from all pages

  • Browser Settings: Most browsers allow you to block or delete cookies

  • Opt-Out Tools: Google Analytics Opt-Out Browser Add-On, Network Advertising Initiative opt-out

16.3 Consent Mechanism (EEA/UK)

Upon your first visit from the EEA/UK, you will see a cookie banner with options to:

  • Accept all cookies

  • Reject non-essential cookies

  • Customize preferences by category

We will only set non-essential cookies after you provide consent. We log your consent choices (timestamp, categories accepted) and provide a granular Cookie Settings panel accessible from all pages where you may review, modify, or withdraw consent at any time.

Thank you for trusting RobaLabs with your information. We are committed to protecting your privacy while building the future of open robotics development.