Terms of Service

ROBA Platform

Last Updated: October 3, 2025

Effective Date: October 3, 2025

Table of Contents

  1. Agreement to Terms

  2. Description of Service

  3. Eligibility

  4. Account Registration and Security

  5. User Content and Intellectual Property

  6. Prohibited Conduct

  7. Marketplace Terms

  8. Challenge System

  9. Intellectual Property Rights

  10. DMCA and Intellectual Property Takedown

  11. Export Controls and Sanctions

  12. Verifiable Licensing

  13. Third-Party Services

  14. Privacy

  15. Disclaimers

  16. Limitation of Liability

  17. Indemnification

  18. Termination

  19. Modifications to Terms

  20. Governing Law and Dispute Resolution

  21. General Provisions

  22. Contact Information

1. Agreement to Terms

By accessing or using the ROBA platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.

RobaLabs is an open robotics development platform that provides simulation tools, templates, a creator hub, marketplace, challenge system, and related services (collectively, the "Platform").

Definitions. Capitalized terms have the meanings given in these Terms. "Platform" means the ROBA website, applications, APIs, and related services. "Service" means access to and use of the Platform. "Marketplace" means the venue for buying, selling, or licensing assets on the Platform. "User Content" means any content you submit or make available through the Service.

2. Description of Service

RobaLabs provides:

  • Creator Hub: A platform to build, share, version, and discover robotics models, algorithms, worlds, datasets, and evaluation packs

  • Simulation Environment: Cloud-first browser-native access to robotics simulation and testing

  • Template Library: Ready-to-run robotics templates and workflows

  • Challenge System: Structured competitions with benchmarked outcomes and rewards

  • Marketplace: A venue to license and monetize robotics assets

  • Training & Talent Pool: Educational resources and professional networking

  • Roba Studio (roadmap/preview): No-code robot brain builder currently in development

  • Additional Services: As described in our documentation

Beta/Preview Features: Certain features (including Roba Studio) may be offered as beta/preview. They are provided AS IS, may be suspended or changed without notice, and may be subject to usage limits.

3. Eligibility

You must be at least 13 years old to use the Service. If you are located in a country where the age of digital consent is higher than 13 (e.g., 13–16 in the EEA/UK depending on local law), you may only use the Service if you have reached that age or we receive verifiable consent from your parents or legal guardian. By using the Service, you represent that you meet these requirements.

4. Account Registration and Security

4.1 Account Creation

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information

  • Maintain and update your information

  • Maintain the security of your account credentials

  • Notify us immediately of any unauthorized access

4.2 Account Responsibility

You are responsible for all activities that occur under your account. RobaLabs is not liable for any loss or damage arising from your failure to maintain account security.

5. User Content and Intellectual Property

5.1 Your Content

"User Content" means any content you submit, upload, or make available through the Service, including algorithms, models, datasets, simulation worlds, documentation, code, videos, and text.

You retain all ownership of your User Content. You grant RobaLabs a worldwide, non-exclusive, royalty-free license solely to host, store, reproduce, modify (for technical purposes such as formatting, transcoding, or compression), display, perform, and distribute your User Content as necessary to operate, secure, improve, and promote the Service.

We will not commercialize your private User Content outside the Service without your separate permission. If you make assets public or list them in the Marketplace, we may showcase them within the Service and our official channels; you may opt out of marketing uses at any time via your account settings.

5.2 Marketplace Listings

When you list User Content in the ROBA Marketplace:

  • You grant purchasers the rights specified in your chosen license terms

  • RobaLabs may collect a marketplace fee (currently 5-15% of transaction value)

  • You represent that you have all necessary rights to license your content

  • You agree to our standard licensing framework or may specify custom terms

5.3 Challenge Submissions

By submitting to ROBA Challenges:

  • Your submission automatically joins the Creator Hub marketplace

  • You grant RobaLabs rights to evaluate, benchmark, and showcase your work

  • You retain ownership and may choose licensing terms

  • You agree to include required documentation (code, demonstration video, technical report, evaluation results)

5.4 Representations and Warranties

You represent and warrant that:

  • You own or have necessary rights to your User Content

  • Your User Content does not infringe third-party intellectual property rights

  • Your User Content complies with all applicable laws and these Terms

5.5 Feedback

If you provide ideas, suggestions, or feedback about the Service, you grant RobaLabs a perpetual, irrevocable, worldwide, royalty-free license to use them without restriction, with no obligation to credit or compensate you.

6. Prohibited Conduct

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe intellectual property rights of others

  • Upload malicious code, viruses, or harmful content

  • Attempt to gain unauthorized access to the Service or other users' accounts

  • Interfere with or disrupt the Service

  • Engage in fraudulent activity, including challenge manipulation or spam submissions

  • Harass, abuse, or harm other users

  • Misrepresent your identity or affiliation

  • Use automated systems to scrape or collect data without permission

  • Circumvent technical restrictions or security measures

  • Use the Service for any illegal or unauthorized purpose

  • Scrape, mine, or reverse engineer assets to extract datasets, weights, or training data except as expressly permitted by the applicable asset license

  • Make excessive or abusive API requests (which may be rate-limited or blocked)

7. Marketplace Terms

7.1 Seller Obligations

As a marketplace seller, you are responsible for:

  • Setting accurate prices and descriptions

  • Complying with all applicable tax obligations (including VAT)

  • Ensuring lawful licensing of your content

  • Responding to buyer inquiries and issues

RobaLabs may withhold, reverse, or offset payouts for refunds, chargebacks, fraud, or policy violations.

7.2 Payouts

  • Marketplace earnings are paid out monthly after fees

  • Minimum payout thresholds may apply

  • Payment methods and timing are specified in your seller dashboard

7.3 Fee Changes

We may change marketplace fees with 30 days' advance notice by email and in-product notification.

7.4 Anti-Circumvention

You agree not to complete off-platform transactions to avoid fees for buyers discovered via ROBA.

7.5 Takedown and Delisting

RobaLabs reserves the right to delist or remove marketplace items that violate these Terms, infringe intellectual property, or present safety concerns.

7.6 KYC/AML Requirements

For substantial rewards or payouts (including challenge prizes and marketplace earnings above specified thresholds), identity verification (KYC) may be required to comply with anti-money laundering regulations.

7.7 Subscription Plans & Auto-Renewal

Subscription Tiers

ROBA offers multiple subscription tiers:

  • Free: Educational use with limited features (no SLA)

  • Pro: Team features and expanded capabilities (paid, no SLA)

  • Enterprise: Custom SLAs, governance, and support (paid, SLA by contract)

Pricing and Billing

  • Pricing is displayed at checkout and on our pricing page

  • All paid subscriptions automatically renew at the end of each billing period (monthly or annual) until you cancel

  • Renewal cadence: Matches your initial billing period unless you change it

  • You will be charged using your payment method on file

Cancellation

  • You may cancel your subscription at any time through your Account Settings > Billing section

  • Cancellations take effect at the end of your current billing period

  • You retain access to paid features until the end of the paid period

  • No refunds for partial billing periods, except where required by law

Free Trials

  • If you start a free trial, you will be notified of the trial end date

  • At trial expiration, your subscription will automatically convert to a paid plan unless you cancel before the trial ends

  • You will be charged at the then-current rate

Price Changes

  • We may change subscription pricing with at least 30 days' advance notice by email and in-product notification

  • Price increases apply at your next renewal after the notice period

  • If you do not accept a price increase, you may cancel before your next renewal date

Proration and Upgrades

  • Upgrades from a lower-tier plan are prorated; you will be charged the difference for the remainder of your billing period

  • Downgrades take effect at your next renewal; no prorated refunds for downgrades

7.8 Marketplace Transactions

  • Sellers set prices for their listings

  • RobaLabs collects a marketplace fee on paid transactions

  • Payments are processed through third-party payment processors

  • Refund policies are determined by individual sellers, subject to our guidelines and applicable consumer protection laws

Contracts & Taxes: Unless we state otherwise, RobaLabs acts as a platform and payment facilitator only; the contract for a paid asset is between buyer and seller, and RobaLabs is not a party to those contracts. Sellers are responsible for prices, fulfillment, and applicable taxes (including VAT) on their sales. RobaLabs may collect or remit VAT or other indirect taxes where required by law, including where we act as Merchant-of-Record for specific products (as stated at checkout). Refunds are subject to applicable consumer laws and seller policies consistent with our guidelines; RobaLabs may withhold/reverse payouts in case of refunds, chargebacks, fraud, or policy breaches.

EEA/UK Consumer Rights: If you are a consumer in the EEA/UK purchasing digital content, you may have a 14-day right to withdraw from your purchase. If you choose immediate access, you expressly request early performance and acknowledge that your right to withdraw ends once download/access begins, to the extent permitted by law.

7.9 Tokens and Rewards

From launch, rewards are distributed via RoboToken (ticker: $ROBA) airdrops.

  • Rewards: Challenge completions and other qualifying activities may receive RoboToken airdrops.

  • Utility: RoboToken may be used for licensing and royalty payments, challenge rewards, federated learning incentives, and other platform utilities we introduce over time.

  • No credits: We do not offer “credits” or a two‑phase credits→token model.

  • Non‑custodial: We do not take custody of user wallets or private keys unless expressly stated for a specific product governed by separate terms. You are responsible for safeguarding wallet credentials.

  • Finality: Gas fees are non‑refundable. On‑chain transactions are generally irreversible; we cannot unwind them. In the event of forks, protocol changes, or airdrops, we may support, map, or ignore such events at our discretion.

  • Taxes: Token rewards or airdrops may be taxable. You are responsible for reporting and paying any taxes. Where required, we may issue tax forms and/or withhold amounts.

  • Eligibility and compliance: Airdrops and distributions may exclude certain jurisdictions or require KYC/eligibility checks. We may reject, limit, or claw back allocations to comply with law or policy, including anti‑sybil and abuse protections.

  • Travel Rule / Transfer of Funds: Where applicable, we may collect and transmit originator/beneficiary information for token transfers to comply with AML/CFT requirements, and may decline or block transactions lacking required information.

  • Regulatory notes

    • US: We may exclude, geoblock, or require additional steps for U.S. persons to comply with applicable securities and commodities laws.

    • EEA (MiCA): Any token‑related services to EEA users will comply with MiCA/CASP obligations or be limited until authorized. Risk factors and complaints handling will be provided in a MiCA white paper where applicable.

    • UK (FCA promotions): Token communications to UK users will comply with FCA financial promotions rules, required risk warnings, cooling‑off, and approval where applicable.

  • No investment offering: RoboToken is intended solely for network utility and access/settlement within the Platform. It is not designed for speculation, and you should not form an expectation of profits from others’ efforts.

8. Challenge System

8.1 Entry Requirements

  • ROBA Basics: Open to all participants

  • ROBA Proto: Requires refundable $ROBA token deposit

  • Enterprise & Research Challenges: May require deposits and/or application approval

  • Studio Challenges: Requires refundable deposit

8.2 Evaluation and Rewards

  • Submissions are evaluated through automated benchmarks and/or community review

  • Rewards are distributed based on performance ranking and challenge tier

  • RobaLabs reserves the right to disqualify submissions that violate rules or these Terms

  • Disputes may be appealed through our dispute resolution process

8.3 Reputation Scores

Challenge performance contributes to your ROBA Reputation Score, which may affect:

  • Access to higher-tier challenges

  • Marketplace asset discoverability

  • Enterprise opportunities

  • Governance participation rights

9. Intellectual Property Rights

9.1 RobaLabs’ IP

The Service and its original content (excluding User Content), features, and functionality are owned by RobaLabs and are protected by copyright, trademark, patent, and other intellectual property laws.

9.2 Trademarks

"ROBA," the ROBA logo, and other marks are trademarks of RobaLabs. You may not use these without prior written permission.

9.3 Open Source

Certain components of the Service may be subject to open source licenses. Such licenses are available in our documentation. Where open source license terms conflict with these Terms for that component, the open source license controls.

11. Export Controls and Sanctions

You represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to U.S. or other applicable embargoes or sanctions, and you are not on any government restricted party list (such as the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Commerce Department's Denied Persons List).

You will not use the Service for any purposes prohibited by applicable export control and sanctions laws, including but not limited to development of weapons of mass destruction or military applications in restricted jurisdictions.

You are responsible for obtaining any required export licenses for downstream use or deployment of robotics systems, software, or technology developed using the Service.

Sanctions compliance: We may block access, freeze features, or reject on-chain interactions involving sanctioned jurisdictions, persons, or wallets, and we may screen wallets using sanctions/AML tools.

12. Verifiable Licensing

ROBA may implement optional machine-readable licenses with cryptographic attestations for marketplace assets. This verifiable licensing system is:

  • Optional for creators

  • Machine-readable for automated royalty distribution

  • Compatible with standard license terms

Creators remain free to choose standard licenses. By using verifiable licensing features, you agree to:

  • Accurate representation of licensing terms

  • Automated royalty distribution mechanisms

  • Audit trails and provenance tracking

  • Compliance with technical standards we establish

13. Third-Party Services

The Service may integrate with third-party services (payment processors, cloud providers, etc.). Your use of third-party services is subject to their respective terms and policies. RobaLabs is not responsible for third-party services.

14. Privacy

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference.

We use simple Google Analytics for usage insights. In the EEA/UK, it is off until you consent in Cookie Settings. See our Privacy Policy for details.

15. Disclaimers

15.1 "AS IS" Basis

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

15.2 No Warranty for User Content

RobaLabs DOES NOT WARRANT THAT USER CONTENT IS ACCURATE, RELIABLE, OR FIT FOR ANY PARTICULAR PURPOSE. YOU USE USER CONTENT AT YOUR OWN RISK.

15.3 Simulation and Real-World Deployment

RobaLabs PROVIDES SIMULATION TOOLS BUT DOES NOT GUARANTEE SIM-TO-REAL TRANSFER PERFORMANCE. YOU ARE SOLELY RESPONSIBLE FOR:

  • Testing, validation, and safety when deploying robotics solutions in real-world environments

  • Compliance with applicable safety standards (including ISO, OSHA, CE marking, or other relevant standards)

  • Obtaining necessary permits, certifications, and insurance

  • Ensuring safe operation and risk mitigation

15.4 Statutory Rights

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful (including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence) and does not affect your mandatory statutory rights (including as a consumer in the EEA/UK).

16. Limitation of Liability

16.1 General Limitations

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROBA SHALL NOT BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES

  • LOSS OF PROFITS, REVENUE, DATA, OR USE

  • DAMAGES RESULTING FROM USER CONTENT OR THIRD-PARTY CONDUCT

  • DAMAGES RELATED TO REAL-WORLD DEPLOYMENT OF ROBOTICS SOLUTIONS DEVELOPED USING THE SERVICE

RobaLabs’ TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO RobaLabs IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

17. Indemnification

You agree to indemnify and hold harmless ROBA, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

  • Your use of the Service

  • Your User Content

  • Your violation of these Terms

  • Your violation of any rights of another party

  • Your real-world deployment of robotics systems

18. Termination

18.1 Termination by You

You may terminate your account at any time by following the account closure process in your settings.

18.2 Termination by ROBA

ROBA may suspend or terminate your account if:

  • You violate these Terms

  • You engage in fraudulent or illegal activity

  • Required by law

  • We discontinue the Service (with reasonable notice)

We will provide reasonable advance notice when practicable.

18.3 Effect of Termination and Data Export

Upon termination:

  • Your right to use the Service ceases immediately

  • You will have 30 days to export your data and assets using our export tools

  • After this period, your User Content may be deleted (subject to backup retention for up to 90 days)

  • Licenses you purchased from third-party sellers remain subject to their terms; we may continue hosting copies as reasonably needed to enable your lawful use or for compliance purposes

  • Provisions that by their nature should survive (including payment obligations, indemnification, and dispute resolution) will survive termination

The following provisions survive termination: §§5 (IP & Feedback), 6 (Prohibited Conduct), 7 (Marketplace Terms), 9–11 (IP/DMCA/Export), 14 (Privacy incorporation), 15–17 (Disclaimers/Limitation/Indemnity), 19–21 (Modifications/General), and 20.4 (Arbitration).

19. Modifications to Terms

ROBA reserves the right to modify these Terms at any time. For material changes, we will provide at least 30 days' advance notice by:

  • Posting the updated Terms with a new "Last Updated" date

  • Sending email notification to registered users

  • Displaying a prominent notice on the Service

If you do not agree to material changes, you may cancel your subscription and close your account before the effective date. Your continued use after the effective date constitutes acceptance of the modified Terms.

For non-material changes, your continued use constitutes acceptance.

20. Governing Law and Dispute Resolution

20.1 Governing Law

These Terms are governed by the laws of Ras Al-Khaimah, United Arab Emirates, without regard to conflict of law principles.

20.2 Jurisdiction and Venue

For users domiciled outside the EEA/UK: You agree to submit to the exclusive jurisdiction of the courts located in Ras Al-Khaimah, United Arab Emirates.

For users domiciled in the EEA/UK: Nothing in these Terms affects your right to bring proceedings in the courts of your country of residence, and mandatory consumer protection laws in your jurisdiction apply.

20.3 Dispute Resolution Process

Before initiating formal proceedings, you agree to attempt resolution through:

  1. Good faith negotiation by contacting legal@roba.com

  2. Mediation (if negotiation fails within 30 days)

20.4 Arbitration

For users in the United States, disputes arising from these Terms or the Service may be resolved through binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) under its Streamlined Arbitration Rules and Procedures, except:

  • Small claims court: You may bring claims in small claims court if they qualify and remain in such court

  • Opt-out right: You may opt out of this arbitration provision within 30 days of account creation by sending written notice to arbitration-optout@roba.com with your name, email, and statement that you opt out

  • CLASS ACTION WAIVER: ARBITRATION PROCEEDS ON AN INDIVIDUAL BASIS ONLY. YOU AND ROBA AGREE THAT CLASS ACTIONS, CLASS ARBITRATIONS, PRIVATE ATTORNEY GENERAL ACTIONS, AND CONSOLIDATION WITH OTHER ARBITRATIONS ARE NOT PERMITTED. YOU MAY ONLY RESOLVE DISPUTES WITH ROBA ON AN INDIVIDUAL BASIS AND MAY NOT BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

  • Consumer protections: Nothing herein waives rights that cannot be waived under applicable consumer protection law

  • Location: Arbitration hearings will take place in your county of residence or remotely by mutual agreement

  • Costs: ROBA will pay all filing, administration, and arbitrator fees for claims under $10,000, unless the arbitrator finds the claim frivolous

21. General Provisions

21.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms you agree to, constitute the entire agreement between you and ROBA.

21.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in effect, and the unenforceable provision will be reformed to the maximum extent possible.

21.3 Waiver

No waiver of any term shall be deemed a further or continuing waiver of that term or any other term.

21.4 Assignment

You may not assign these Terms without our prior written consent. ROBA may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.

21.5 Force Majeure

ROBA is not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, labor disputes, or internet/telecommunications failures.

21.6 Language and Accessibility

These Terms are drafted in English. Any translations are provided for convenience only, and the English version governs in case of conflict. Upon request, we can provide these Terms in accessible formats (large print, screen-reader-optimized, etc.)—contact legal@robalabs.com

22. Contact Information

For questions about these Terms, contact us at:

Email: legal@robalabs.com

By using the ROBA platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.